Shipping policy
Order Processing Time
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Orders are typically processed within 3–5 business days.
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Orders placed on weekends or holidays will begin processing on the next business day.
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You’ll receive a confirmation email with tracking details once your order ships.
Shipping Methods & Delivery Times
We ship via trusted carriers such as USPS, UPS, and FedEx.
Standard delivery times (after processing) vary by location:
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USA: 2–6 business days
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International: 7–21 business days (depending on destination and customs)
Please note: delivery time estimates are not guaranteed and may be impacted by carrier delays, weather, or high-volume periods.
Shipping Rates
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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Free shipping promotions (if offered) will automatically apply at checkout.
International Shipping
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We currently offer international shipping to select countries.
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Customs, duties, and taxes are the responsibility of the customer and may be collected upon delivery.
Lost or Delayed Packages
Once your order is shipped, we are not responsible for delays caused by the shipping carrier.
If your package is lost, damaged, or significantly delayed, please contact us at TJOCreative@gmail.com and we’ll do our best to assist.
Wrong Address Disclaimer
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrectly entered addresses.